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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.
| ONLINE SERVICE | SERVICE | PHONE | CONTACT |
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E-mail NewslettersGet free e-mail newsletters from the City of Austin on a variety of topics, including solid waste, Austin golf and the Town Lake Animal Center. Sign up for Austin Notes |
512-974-2220 |
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Easement ReleasesThe Office of Real Estate Services processes applications for easement releases within the City's jurisdiction. The easement release application and instructions packet is available for download (PDF, 1.2... |
800-847-8849 |
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EasyPark at Austin, Texas!Experience easy parking in Austin. Austin Residents can stow away their loose change and credit cards. EasyPark is a portable device allowing drivers to transfer money online to the system. It is then displayed in a vehicle's windshield to show the driver is all paid up. Drivers decide the... |
3-1-1 |
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Economic Development Business Information FormTo apply for economic development incentives, download the Business Information Form (doc). |
512-974-6381 |
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Election HistoryThe City Clerk's office provides a database of candidates and voting statistics for the City's elections from 1840 to the present. You may access it by candidate name or election date. |
512-974-2210 |
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ElectionsThe Office of the City Clerk is responsible for managing municipal elections and has a variety of resources for both the general public and candidates running for office. |
512-974-2210 |
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Electronic Plan Review (ePlan Review)In 2016 the Development Services Department will launch ePlan Review, a highly anticipated web-based process where development plans can be submitted, paid for, reviewed and approved electronically! |
512-978-4000 |
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Email all Austin City Council MembersEmail all Austin City Council Members from a single online form. |
3-1-1 |
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Employment VerificationCall 512-974-3241 to verify employment of current and previous City employees. For more information, see the Human Resources Records Division page. |
512-974-3241 |
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Encroachment AgreementsThe Office of Real Estate Services processes applications for encroachment agreements, to permit the permanent encroachment of private structures into public right-of-way. The encroachment agreement... |
512-974-7090 |
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Expiring Contracts ListDownload the current Expiring Contracts List to view a list of contracts that will be expiring. |
512-974-2500 |
City Data
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